Here's what I can communicate right now (as Paul did on the other thread):
Your concerns have been heard
There is general agreement at MAXON that communication needs to change
There are discussions underway about improving communication
I know what a few of us have said to this point doesn't go far enough, but we're still internally trying to sort out who can communicate what and when. That's unfortunately going to take at least another couple of weeks, due to scheduling. This is being taken very seriously, but it's also a big paradigm shift for the company, and it's coming at a relatively tough time to get all the relevant parties together.
In the meantime, the posts you're seeing from various MAXON folks are not meant to "extinguish fires" but in some way reassure you that although we can't act on things immediately we are paying attention.